Contact Us
  All our available stock is shown on this website. If it's not here, we don't have it!

Our Site Documents (the links are at the top and on the left of every page of this website) contain answers to many questions that our customers ask, but if you have any other queries, or any questions about the products, please feel free to email at any time, or call us during our office hours which are shown below.


Knitware Program Support
All three Knitware Design programs were discontinued by Great Knit Designs on January 1st 2015, and are no longer available either as full versions, or demos. From March 31st 2015, we no longer offer email support for any of the programs. All the help you could possibly need is here on our website as a series of free PDF files, and will be available indefinitely.

General enquiries:
When querying an order, please always quote an order number so that we can locate your details. Order numbers are 16 digits long, similar to this example, and in the same format: 110507-181417-4199. You can find your order number by logging into your account on this website and viewing your Order History, or by checking any of the automated emails sent after your order.

Office Hours:
Monday to Friday, 1pm to 7pm
We are closed throughout all UK bank holidays

Email:
sales@jigsawknits.co.uk
We will reply during our office hours, please see above

Phone:
0843 289 6654 - Office hours only, please see above.
** Please note: We are semi-retired and the telephone answering machine may sometimes be switched on during our office hours.
Calls to this number will cost 5p per minute from a BT landline, charges may vary from other network providers.

Our eBay ID: jigsawknits

Contact Address:
(For returns and general correspondence only please, all orders must be placed through the shopping cart)
 

Last updated 29 Mar 2017